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It is completely insane. I installate some personal questions. They should have a direct line on the front web page to route customer calls to a person!


But for the longest time now you have been nothing but an aggravation, even with your new look which by the way, not so great you cant get a simple video connection up? You have allow porn comments to happen, sex affenders to say things about children and even allow people to discuss how they want to end their life.


Wie kann ich meine Telefonnummer in Yahoo! Messenger für SignMeOn ändern? - Provide reference number 4016 1118 to the representative so that they may assist you faster. Usually you will receive a response from Yahoo support in a few minutes via email.


Contacting Yahoo Customer Service Center Yahoo could be considered the second fiddle to Google in terms of Internet properties and ad integration. While Yahoo is a huge company they are nowhere close to the size of Google and they offer fewer customer service opportunities. With that said, we were able to find customer service contact numbers more quickly on Yahoo than Google because Google and associated Google properties have a tendency to push customers into a peer-guided forum or FAQs section to get lost before offering a phone number as a means of customer service. Contact Info: Phone Contact Numbers We found one phone number openly listed for Yahoo customer care, but there are a few other numbers you may find helpful in your quest for customer service. You can read detailed directions and instructions for VTA Light Rail, VTA Bus, Calltrain, Amtrak Capitol Corridor and Altamont Commuter Express. They even offer driving directions from San Jose and San Francisco. Sunnyvale, CA 94089 Official Website The official website for is. This site is the starting hub for many other Yahoo sites, but not all sites are linked from the main page. If you need help from a specific Yahoo department, such as the Small Business or Advertising departments, it is best to visit the main page for those divisions rather than searching for help on the main page of Yahoo. Customer Service Email A traditional email address for customer service is becoming a thing of the past. A smaller, leaner customer service budget can be used to man Facebook and Twitter, which means more profit for big companies. Customer service staff manning phones and email addresses is extremely expensive and require extensive training. We found one dedicated email address for media, but we found several virtual connections to customer service. We were unable to find an email address or contact form for customer service, but we did send a message to Yahoo customer care via Twitter. The call was immediately answered with a warning message telling us we would have to wait a LONG time to talk to a representative. The call was transferred to customer care. We called back and pushed through the entire system again and the call was disconnected again. I got skipped over using Facebook then ignored all together when I complained. More absent from the phones is Tech Support! Since March 1st,2013, Yahoo has blocked or locked me out Some one got into my yahoo mail account and sent a message that I was injured in a far away place,and ask anyone to send money to help me. I went on Yahoo,clicked on my account has been breached,hacked,then I was not able to sign in to my yahoo mail over 6 weeks,they say they can not give me a new password. They tell me to try again in 12 hours but to no avail. So come on yahoo help me out here. This is old but just found your email. I am suffering from same problem, been hacked etc. Did you overcome the problem? Should be phone contact available. Anyway good luck to you Please help me to solve for opening mail. I have password in memories but I cant enter into the mail. So, there was no honeymoon place but I gave the honeymoon place in hypothetical for opening the email address. Now, I am requesting you to please help me to solve the problem. The message on my iphone asks me to contact your customer service which I have been trying to do all yesterday and today, being told you many never answer!! I am very surprised that Iam able to login to yahoo mail only on my mobile phone using the same account, but whenever I would want login on my computer using the same account am told that my password is wrong. Please advise of what to do I have very important mails read which needs only a computer. Your instant help will be highly appreaciated I agree with others that I do not like the new email format. I want the former format back! With this awful new format I have to type in each contact I want to forward to. PLEASE give us a choice before you force these awful new formats on us! And take us back to the old format!!! Surely I am not the first person to complain—WHAT IN THE WORLD HAVE YOU DONE TO YOUR E-MAIL SYSTEM??? It is no longer functional to use on a personal basis much less as a business tool!! Not being able to scroll page-to-page is too time-consuming which is made worse by the fact that it is SOOOOO slow when you do change pages. Downloading is a nightmare. Please reassure me that this problem is going to be fixed soon—I have a business to run. It is very annoying to have the damned thing blast at you when you are selecting comic strips to go to. It is also counterproductive. I would make it a point to NEVER use the product advertised in such an annoying ad. I am facing problem in log-in. Why is it locked for 12 hours. Please, help me to open my locked account immediately. Thanks Vijay Sharma hi Whenever i open my mail that a question show that Where did you spend your honeymoon? So please tell me what will i have to do to sort out this problem I have received recently very important mails. Please help me as soon as possible. Good day I was happy when I saw your mail, I have not been able to access my mail on the computer system for 3 months. I can only use my blackberry phone message to read please I will love of you can help me reset my password thanks. Also the password I use on fone if I use it no system it reject its. Hi, I have a problem with my yahoo messenger. I cannot sign in to my messenger from 3 days ago. I can sign in to my email without any problem. This same message occurs while sending to my daughter and wife on a different network. My system does not use Yahoo but has made emails to those who are part of the network. Has someone black listed? I certainly want to end this interruption and to fix the problem. Would you please let me know what this situation means and how to remedy it? I forgot my password and my alternate email Add is not working. Also I give my personal information but its not working. I created a new email ID for me to work but I really need to recover my old email ID I have important files in there for my work. My old Yahoo ID is Thanks Sir, I very fervently request u to solve my long pending problem i. Again I request u to solve my problem and give my old password. First of all, I was blindly transferred to an automated service. If the folks at Yahoo cannot talk to their customers, perhaps they need to not be in business. I HATE the new email and home page set-up. Perhaps if Yahoo answered their phones like they do over at Google, you would not be in second place. Customer Service is key — I am beginning to hate logging onto Yahoo. And now because your customer service sucks like the email and ad services, I will probably change how I use the internet and not include Yahoo at all. Finally i got it recovered by using the proper procedure.. When i opened my mail account.. I want to get back my alol date being a working journalist.. I say thank you for your cooperation. Is the Yahoo mail design has been changed recently? I am afraid my account. The days before, I received a mail from my own email account to me, after I clicked in using Iphone, I was asked to key in the password every time when I retrieve my mail. Before this, it should be prompted automatically. This morning, when I try to get into my email account using laptop, I was asked to change my password, I have changed the password and view a new design of the mail background. Anything wrong with my account? Now i am in Sudan. My above mentioned mail address opened easily in Nepal. I used to different password in yahoo mail and face book from the above mentioned same mail account. Why are the articles so often full of inaccurate information? Or simply repeated several weeks a part as if they are new content? Lastly can anything be done about the maturity level of the content and presenters? Or is yahoo trying to appeal only to the Early high school crowd? I want my classic email back. The new version is terrible compared to Yahoo Classic. Looks like complainta are coming every minute. I have bee with Yahoo over 15 years and really hate to change but this latest update was unfortunortely not in any way presented to a customer review panel of actual Yahoo Mail customers. It has the appearance of being done by a bunch of YES BOARD. We have been with yahoo for years and I have never complained before to you or any other co. Is there anyway we can go back to the previous format or are we stuck with this one or, I hate to even think it, but do we have to move on to another service? It is such a pain to use the new format of Yahoo. I hope you can do something to improve it. It was so easy to use before you changed it. The pop ups for updating Yahoo and fox fire do not work for me. They are very annoying and when I click on the update nothing happens. The scrolling is also a pain. I have to sets of scrolling. My Yahoo new beta page is the worst. Thank you impossible to contact service. This is a n identify theft matter. I am totally ready to switch to g-mail. If Yahoo does not correct this mess, I am leaving permanently…and I have alot more email addresses than this one. I will switch them ALL to G-mail. Enough of this idiocy. I have been unable to access my Yahoo account. Calling customer service is a joke. The automated voice states that they are unable to take my call!! I cannot get my e-mail. I was signed on several days ago. I went out to shovel snow. When I came back inside, I was instructed to sign in. I am not very cyber-smart, but something strange this way goes! I used to defend Yahoo against any other site. If everyone who has problems like this would quit, then maybe, just maybe the bigwigs would actually start paying attention. Yahoo Customer care makes the healthcare. I have been trying to get through on their customer care line for no less than 10 hrs today. They have scheduled several call backs, and no one was there. And nothing is going on, there are no issues anywhere, this is just a normal day.. I took same computer to local reputable store to be analyzed — answer this AM that nothing wrong with computer. Is this honesty and good will you are advertising??? Please look into this. Why is tech selling this private service?????? You seem to be outsourcing to techs that are there to line their ow n pockets! Would Yahoo staff please go back to separate emails? I discuss things by email with my siblings and YOU CANNOT IMAGINE how hard it is to keep track of which message I am responding to. Please, please, please, please. Please, please, please, please. I have contacted Yahoo password helper. What a joke that is. I had to create a account just to do this. Then I get told I need to make another account that I can assess in order to get my info updated. I called customer support and then they say they cant handle my call and hang up. What kind of crap is that. Im a manager of a well known retail store threw out the us. We give our customers customer service. When and if I do get into my account I will be deleting it once I receive my important info. What a joke your help has been. Dear Sir, Please let me know how can I know whther my e-mail has enough security or not?? Please help me Best Regards Ibrahim The most frustrating company I have ever delft with. My mistake allowing auto renewal a auto pay. I am canceling my credit card acct to get ride of the auto billing. I am a MAIL user and will continue. YAHOO IS A YAHOO…….. I was given a message that my subscription was expired.. It requested that I fill out my info and my problem is I do not have a cell phone…That is required info for this form…that prohibted me to submit it! Then we tried your help phone number and waited 1 hr and 30 min and no one answered me… Please help me reset my account!! Have being on phone for hour and half and listened to music this time. This is unreal that I get locked out of our account for email as I can and am in the Yahoo. I have not talked to a customer service representative yet and it has been over 6 weeks. I have been trying to make contact with a customer care rep for 3 days to fix my email. I also called the main office and asked not to be transferred to customer care because nobody ever answers and that I needed to speak to someone ASAP, I called no less than 6 times and was transferred straight to customer care every time. I also sent an email from my office asking someone to contact me via phone. You guessed it I am still waiting. There is no excuse for their lack of assisstance in this matter,they obviously could care less I have used yahoo search and email since the beginning. Now I will avoid it with everything I do. The constant pop ups and ads everywhere are intolerable. My mail is ruined and I feel assaulted every time I open anything. I WILL AVOID YAHOO in the future and change my email to ANYTHING but YAHOO. I am OVER IT!!!! I have had yahoo forever and here as of late, it has been a nightmare to log into my account. Each and every time I do I have to change my password, then the next time to long it, it will not accept it. As far as how the emails are displaced…. Nothing was broke with Yahoo…it was a great email service…. Yahoo sucks so bad. Waited 45 mins on hold to speak to a rep. I have been on computers since apple 2 days and yes Dos prompt days. This little sweetie probably got more incensenced by the fact I know more about the subject than she did. What did she do she hung up the phone. They are not the only game in town. I can read their Disney Drive without them. Yahoo is the worst! I have just spent the past 2 hrs. I called the phone help line and was told volume is high and to call some other time. My email has been hacked and is sending emails to my contacts that I did not send, and I want help. There is no email support available and all supposed customer service is bogus!!!!!!!!!!! I keep getting weather reports from Brookdale Ca. It will not let me delete it. Samething with the news. This is just for starters. Do you understand where I am coming from assholes If you go to Yahoo official site. So the official site has been hacked with the mail page coming up fake to get your password. Just thought I tell you. My email account has been deactivated, something about not having used account for a long time. I have been receiving and sending email till this morning. Tried to contact customer service. Has been on phone for over an hour still no one answered the call. Tried create new account. It is circular nightmare. To do one thing requires something that I cannot get. Thinking of changing to gmail. Finally it took my password that I came up with. I have to try several times to get to my email. It keeps telling me that my password is invalid, but I have to type it in Twice now, to be able to get to my email. Why is this happening? I have no idea why you force change on your customers. It should not be your decision as to what is best for your customer. For the second time, I hate the change. Probably would not be so bad but numerous things are blocked. I cannot change fonts, color do italics, etc in the body of an e-mail. Not to mention the display and creation of an e-mail is horrible. Guess I will pursue a new email server in the next few weeks. No other gmail, etc. You have had so many changes but this last one is terrible. Please consider returning to the previous version that worked, so why change it? Online customer service is a joke. The new Mail interface is a joke. Incoming mail is now being routed to the TRash folder without my knowledge. Everytime I try to open or delete an email message, I keep getting the message asking if I want to allow informoation from trusted sources only. If I am trying to delete an email, why does that matter? How do I go back to the old interface? Sheridan e7 usaf ret I have never wrote anything negative about Yahoo but I am really disappointed with yahoo finance portfolio. I use yahoo finance because it was easy to track and use but lately you guys keep cutting my portfolio listings, and have to go back and recreate it. I am trying to keep track of my stocks but it is hard to do if I have to go back and fix it. YAHOO mail has PMS. So the current thing in this EMAIL account is, i am vulnerable to attack. Change my password, more crap. This accoint is used to store email and is not used as a active email account. I have the sem passowrd in 4 yahoo email addresses. More, I am switched to ol classic mail, as I do not want the latest bug and BS from YAHOO who enjoys pissing off people changing email from bad to horrible. I refuse to change my password, period. Show me security breaches!!!! Glad I kept Earthlink mail for years… Never a problem. YAHOO sucks is thehtheme all over internet. What once was good, has been replaced with a wet dream of YAHOO, to make email a pain in butt! I wonder if YAHOO could make it worse.? Pls i do not want my yahoo account to be close. Yahoo customer service has to be the worst ever. I have been on hold 3 times today trying to get some help and get her email back up. Hi I have att. The system configuration is not an option so I can see and open the attachments before downloading them. I want to return to the previous system and I can not change the settings. Thanks for your feedback. I keep writing, but Yahoo HAS DONE NOTHING. So I want to ask you if I switch to g mail or some other provider will I also put an end to these hacker ads? My password was remembered in my iPhone until the upgrade that wiped it out. I have tried resetting my password my alternate e-mail is a work e-mail that strips the link for security reasons. I need the link sent to my other e-mail I had to set up referenced above. You can contact me via the alternate e-mail above as I cannot get into my other one. I was forced to change my pass code. I did finally access it and an email I couldn t reply to. What I found out is Yahoo is unreliable because you have NO customer service. I can no longer use Yahoo as my primary email account. I used my Yahoo Email last week in the morning and everything was Ok. Latter that same day I logged in and a new screen appeared and was very confussing to use. The forewarding feature was difficult to use and I would rather have the Older Version back or access to a help screen that explains all of the new features. I have a web hosting with yahoo. Last year my credit card was stolen and I had to get a new one. In order to change it with yahoo I had to call which took hours every day only to be hung up on. Eventually I forgot and my web site went down. Now I am trying to get it back up. After two weeks if calling I finally got someone who told me a technician would call. Of course no one called and I had to start again. After almost a week if just sitting with my phone on hold for hours , getting disconnected three days in a row I finally got a person. Well that was three weeks ago and now yahoo has my money and I still have no website Nd have to take hours out if my day to sit with a phone and hope I can reach someone. Message sorry we can no longer display. What the hell is this. Also advertisements for something and the related material has nothing to do the the ad. I may have to change search engine…. Besides hating the way my screen looks, it takes too long to send a message and to receive one; I hit SEND and it works-works-works so I have to cancel and start over. Trevor Collins Claims Officer. Yahoo Lottery Promotions E-mail:trevorcollins82 yahoo. I wrote e-Mails to Answer-Abuse, because there are serious troubles with fascist germans who are deleting comments from your comment-history without the knowledge of YAHOO,….. This people vote your comments down with their undrets of accounts. This people are stalking behind other Users, trying to force them out of the Forum!!! YAHOO is doing nothing against it,….. CONGRATULATIONS YOU PIECE OF SHIT-COMPANY. I HOPE SOMEONE OF YOUR EXECUTIVES READ MY POST AND GO TO HELL AS WELL!!! Yahoo mail is not as good as it used to be when I began using it in 2005. That used to be obvious. It is not our Internet connections since our other email address works fine. It is generally more cumbersome and not as user friendly as it was a couple of years ago. I will probably give it up altogether and use another account. I need my account to be unlocked so I can change my password. I forgot my password and kept trying to put in a password until I got locked out. I am on hold with yahoo Customer Care and they are taking forever to answer. I need to send emergency email so I can get on with my day. Please answer me ASAP or unlock my account ASAP so I can change my password…. I can never get a human answer for my questions. If I do it correctly then it goes to the Security Question page. Yahoo is a complete failure to be of any help. I feel that I was not hacked or compromised. I believe that the corporation Yahoo is just making us jump through hoops. I HATE THE NEW EMAIL. IT IS HARD TO READ. I PAY FOR MY SBC ACCESS — SO IN EFFECT I AM PAYING FOR MY YAHOO. I HATE IT I HATE I HATE IT I HATE IT I AM AN OLD LADY — -YOU KEEP MAKING THINGS MORE COMPLICATED, HARDER TO READ, HARDER TO USE — JUST BECAUSE SOMEONE THINKS I WILL BE STUPID ENOUGH TO CLICK ON WHATEVER IT IS YOU FELT YOU NEEDED TO GET MONEY FROM BY ADVERTISING, BY PUTTING IT IN THE FORMER NO 1 MOST RECENT EMAIL POSITION. The new email format Yahoo has adopted is patterned after the gmail format, which is terrible. This completely messed up my system for our cabin rental business. I think people using Yahoo mail should have a CHOICE instead of having this new and undesirable format forced on us. PLEASE…either return to the former format or give us a CHOICE as to which format works best for our individual purposes! Your new email application sucks. It is totally confusing. I realize you think you need to continually change things but this change is crazy. It is difficult to tell what is new email and what is older ones. I want my old email layout back. The addition of the advertisement sponsor label is bad enough, but the removal of the selection of recipients to receive my emails is just terrible. Remember, your site must be better than Obamacare!!! I have used yahoo as my home page for years but I am seriously considering changing to another site. You used to have news and a variety of topics. Now…all you have is articles about the Kardashians. Right now there are 6 articles about them, the Jenners or Kanye West. Do you honestly think the majority of readers give a crap about that dysfunctional group of inbreeds? What the hell makes them celebrities in the first place? If all it takes is being TRASH then there are plenty of other people you can make celebrities. Frankly I have heard all I want to hear about them. Throw them out with the rest of your garbage. I get hundreds of spam emails daily. I have tried to unsubscribe but response is mailer-daemon yahoo. How can I prevent these spam messages from being sent in the first place? If there is not a way, how do I go about closing this yahoo account? Your new email format is a living hell for me. It is VERY hard to find inbound and outbound emails quickly. The linking e-mails are of no help, they make the process even more unwieldily. I realize you have made a corporate commitment to this change but really, was the previous system so bad? Otherwise, I may need to find another resource. Thank you, DF I have been frustrated by Yahoo customer service today. The problem is that I cannot log into Yahoo Messenger — keep getting a network message for some reason. Tried all the web posted fixes — nothing worked so I tried Customer Service or Customer non service. Was foolish at first — tred to use the telephone and called the 800 number. So, I tried the on line chat. Got in and received messages that I was in the queue and the system was looking for a rep — waited as the clock ticked down and I moved closer to the top of the queue. Perhaps someone with good customer service skills at Yahoo would contact me directly to resolve my issue? Yahoo demonstrates daily their are much more interested in ad revenue than user functionality. Too bad to see how low the mighty have fallen. I think I may have finally had enough. What has happened to Yahoo? Even signing IN now takes more ducking and diving than Del Boy ever managed. Set up a new password? The one I have is new. Yahoo mail is the only one I use. It worked seamlessly, perfectly, fast, efficient. It no longer just works. Dear Custormer Service Yahoo, I would like to know whether the Yahoo News form part of the Algazira Newspaper. You make of Israel an scape goat for all the unjustice around the world. I have the feeling that Yahoo portraits itself like the pre-war period in 1935-6-7. There is only hate against Jews and the Israeli government. Do you know that every day a young girl is sexually mutilated in some Muslim coutries find out where and put it in your news so probably these human beings can be helped out. Stop your hate diatriba against Israel and help people around the world. Where are you based? I would appreciate your response. More than an hour on hold and nobody answer. I have made two incident reports and provided an alternative email address and I never received any answer from them. I feel very disappointed! I am the secretary for my local beekeeping group. So I access their yahoo email. I tried to access the email on my ipad last nite and it REQUIRED me to give my location. I will never use yahoo for any of my personal activities because of this. Yahoo is the most user-unfriendly company I have had the misfortune to deal with. Yahoo, you are a bunch of cunts. I signed up for webhosting on May 06, 2014 and paid for a year in advance. I was dissatisfied with the limitations of the service and canceled within 24 hours. Yahoo advertises 30-day money back guarantee. I have had NO luck with customer service at all. I have received nothing but a runaround for over a month now. I am extremely dissatisfied and intend to complain to the proper authorities. My problem is obviously one that needs tech support. Appears to be initiated by Yahoo. I have tried sending emails to Yahoo of this problem for several weeks. But receive return notice each time that your address is incorrect. I have tried calling customer service almost daily for past month but always get receive apology that theres long customer wait time. I am at a point where I need to make a decision as to what is my next step I am having the same problem and have been spending all day every day trying to get into my account. I am going to change, but I still want my Mail from yahoo because I do everything on yahoo, my banking , bill paying, medical,etc. You bunch of Yahoos. I have been trying to get into my account forever. I do not have my ID or password. There is no way on line to fix this because you need one or the other to enter the fix. Why does Yahoo have no solutions for this, like putting your email in and having the account reset to start again. You are a communication company for God sakes. Now I have been on the phone for 30 minutes with no answer from anybody. Did you ever think that the phones are so backed up because your on line solutions are not available to anybody. Yahoo, get a clue and act like a communication company or Google will continue to kick you ass. Don I have tried in vain to omit the ads that appear on my Yahoo email page. I have opted out of all the places I can find. I have deleted cookies and past history. And yet the egregious ads — especially the awful casino ones — show up on the right side of the email page. Not only that, there is now an ad line at the top of the list of emails. These policies are unacceptable. Really really really dislike what yahoo has done to their e-mail format. I will probably switch to a different provider. There is absolutely no objectivity or journalistic integrity. Again, how can you not be outraged??? Good for Ryan and others who defend and take a stand for what is right regardless of political affiliation. Very very upset how everytime I go to yahoo. I know people say anything behind their computer and you have the power to shut them down. You have allow porn comments to happen, sex affenders to say things about children and even allow people to discuss how they want to end their life. When will you take the high rode to be responsible. I am writing about the same thing as others, this new email, me mail is the worst ever. Also the sponsored spam banners over the mail boxes is an awful intrusion. I have made repeated attempts to contact YAHOO by phone, get cut off or told unable to complete the call. I contacted ATT tech services who said they did not have a number for YAHOO to give to customers. A month ago I ended up talking to ATT tech and was told there were so many complaints about the sponsored spam banners they were suppose to come off. When I followed up on this, was told YAHOO had not responded to my complaint. This is probably one of the most unprofessional businesses I have ever dealth with. I use My Yahoo as my homepage and have done so for many years. I do so for one reason — it was an easy way for me to access my favorite sites through the Bookmarks feature. Without that feature Yahoo has almost nothing that I cannot get elsewhere. It is such a pain that I have to make this change. This is not friendly to this user. I have spent a very long time trying to reach yahoo by email and phone for something that you can probably fix in just a couple mins. I was told that the phone given to me was wrong and gave me another number and no one answered. Yahoo has fixed it before. Not sure if this is the right place put hope it will be forwarded to right dept. I tried changing passwords on my yahoo email account only to have one of the most frustrating episodes of my life. No matter what I put in for a new password it was not accepted due to the system thinking that it was part of my name. I tried multiple times with to no avail. I even went so far as to make up words only to get the same result. When I called customer service the first time I got tired of being on hold after about 20 minutes. I tried to call again the next day, and after about 15 minutes of being on hold, I was asked if I would like them to call me back when an agent was available. When they did call back after about an hour, I answered the call to find out that I was already on hold again. Waited about 10 minutes before hanging up that time. For whoever it is that says the calls may be recorded for quality assurance, here are some suggestions, should this email ever make it that far: 1. Fix whatever is wrong with the password system. When you call someone back, make DAMN sure that there is a person on your end to talk to the customer. Hire a few more people to answer the customer service line. Can you say BANKRUPTCY!!! I cannot get through to the phone I do not have your direct e-mail. I need to change my password my account is locked. Please contact me about unlocking my account;. Call 1 800 730-2669 2. Provide reference number 4016 1118 to the representative so that they may assist you faster. A representative will confirm your Yahoo username: pinkcyclamen When you can Thank you, R I hate what you have done to my access to yahoo and aol. Any time there are issues with gays and lesbians you throw it on your page. Do you not realize that, sorry gay and lesbian people but you are less than 1% of the nation. If the feature that allowed one to choose which topics one prefers was changed to which news sources one prefers, then it might be useful. For example, I like articles about the President. You must be getting the same complaints over and over again about the new email setup. It is a nightmare. I have overlooked important emails because of the way you are adding emails. It is completely insane. Please change the email back to what it was. Each email remained separate and easy to find. This is not user friendly and costly in time trying to find older emails. Please do something soon! WORST CUSTOMER SERVICE I HAVE EVER EXPERIENCED!!!!!!!!!!!!! I lost my password. Took all the steps to recover it. Yahoo tells me to call customer service. I was on hold for 20 mins before a recording came on and asked me if i would like a call back. I get better customer service at McDonalds in South East DC! Please contact me and lets get this resolved. I lived in a place where the entire set up crashed and ws unavailable for months at a time. If you make me angry enough I will switch everything over to Google This an amazing shock to me I never suspected that Yahoo would ever do this. Why choose a system that is so bad? I am almost tempted to ask who made this decision and what were their motives for this? I am not fooling with you people get that through your heads. Yours in Fury Al Please pass this up the chain of command. Wastes time and is very irritating. Please consider stopping that. I read less because of this practice. Thanks WHAT THE HELL HAVE YOU DONE TO E-MAIL!!!!!!! YOU HAVE DESTROYED THE BEST, EASIEST, MOST CONVENIENT AND EASY TO USE AND READ E-MAIL SERVICES INTO JUNK, DIFFICULT TO READ, AND POORLY PRESENTED. I want my Yahoo e-bay format back…… If this is not possible, I will have to go to Google — the company you already acknowledge is larger and better than you. Let me know if I can have your proven format back!!!!! I have watched the video instructions that tell what to do but when I get to the point to add an attachment there is no tool bar above the subject name. I think changing it has made it worse. I opened my email no problem and then it said it was to expire because I had changed my credit card. I went immediately to account information and changed to current card. I went back to email and it blocked it and said it was expired. I called customer service she had trouble finding my account when I asked to speak with someone else she hung up on me. BAD CUSTOMER SERVICE ALL AROUND. THIS IS A PAID EMAIL ACCOUNT! I have been on hold for over 3 hours trying to help my husband reset his password!! I have been disconnected 2X and now i have been waiting for OVER THREE HOURS!! If this is how your huge corporation handles business, it is a travesty! You guys can surely afford to hire some more people for your call center if the call volume is this high! Your newest changes are horrible. I also use gmail which is far more and friendly. Just an awful, awful system. Go back to the way it was. At least it was clear. Dear Sir or Madam: FOR YOUR INFORMATION, Yesterday I contacted one of your representatives to see if there was any way to stop the flood of JUNK MAIL hitting my inbox daily. I was referred to Emtech who proceeded to overwhem me with pseudo problems with my computer. Today I have another flood of JUNK MAIL. Ken Harris I have been a fan of Yahoo and an email user for eleven years or close. The problem is that now their email sucks , it just is slow and tired. Ten I use to be able to attach documents to emails, now I am required to use drop box, that somehow shows I am signed up but in their infinite wisdom has decided not to provide a way for me to reset my password the one I never had thank you. Then on my Yahoo main page the news gets all jumbled, this never happened before in eleven years. Go back to your old email, go back to when I could read the news, I have already without any other option set up a Google email. I think this may be the end for not just me and Yahoo, but for Yahoo, as many of my friends have the same complaints. I cannot access my mailbox. My password was recently changed but when I enter it I get the message that it does not match what you have. Then, there is the secret question which no longer applies because it was changed when I changed my password. The secret question you have was good in 2009. My password was changed in the last year. Have I been hacked? I usually work through most changes. I hate the new YAHOO email. I have been a BellSouth or Southern Bell phone communications account holder almost my whole life- 65 years +, we grew up with it. Can someone explain why you made the stupid changes that you did. To: Yahoo programming: STOP TRYING TO FIGURE OUT WHAT THE POPULACE WANTS! THE DAMN THING SUCKS BIG-TIME! AT LEAST, ASK US FIRST IF WE WANT THE AP OR NOT! This is a non customer based company. Rotary dial service even on with a 40 mg download isp provider I rarely if ever e-mail but used their news and search services. They deactivated my account because I do not e-mail. I had the Yahoo Search bar. It is now deleted. You could not pay me to a company that just willy nilly shuts you off. I never received any kind of notice. A very disatisfied former customer. Received a telephone call today from a party who told us that our Yahoo account was being used to send out as malware to other accounts and that they could assist us in stopping this use of our Yahoo account, we told them we are not aware of this and thinking it a scam we hung up on them. Please respond Eileen Harper the Yahoo local small business page will not let me add my business listing. For days I have not been able to access my account. I have called Yahoo and have been on the phone for over 3 hours with yahoo music. Who has that time to spend on hold. I cannot access account the old number they have on my account cannot be accessed and the recovery question is not popping up on the yahoo. What else can I do to acces my account? I have been locked out of my email by yahoo. I have done everything they have asked, followed prompts, changed my password a few times and I am still locked out. I have sent emails from my work computer reporting the problem but have heard nothing back. The yahoo site tells me I have to call customer service but I have not been able to get through. Last Saturday I was on hold for 2 hours then was disconnected. I have called everyday since but can not get an actual person. There has to be a better way, this is no way to do business. My email was deactivated by yahoo due to inactivity, however I could not reset it and have important emails that I need or work, it is impossible to get help from Yahoo, I have sat on the phone for ever and did not get to talk to anyone, I have always used yahoo email but am now rethinking my next email account. How do I get away from the feature that collects replies to the original email and buries or loses the content. I send an email, there is a reply, a reply to that, someone raises an entirely different issue that gets lost in the collection of responses. I have raised this before without response. My email has been hacked. I went to help. After several tries they shut me out. Now I have spent 2 hours on the telephone while waiting for help on the only telephone line they have for password help, and of course with two people covering the entire world, I do not expect to get through, however, since I can not contact via email, their web page, or any other way except to wait and listen that stupid theme music play over and over and over and over and over. I really really really hate YAHOO right now. I would not have to use the telephone if they had people who can operate computers run their help on line. I have Yahoo as my home page and I know that by what I look at you suggest articles I might be interested in. I love animals and I love to cook. See pictures of mutilated pets or the horrors of animal testing. You should however have a little bit better screening process on why I am saying I want to see less of something. Your choices usually are things like you want to see less about animals? Really this is the best you can do? I have spent a few hours trying to call customer service and it terminates my call after roughly 6 minutes. It keeps asking me for the 8 digit code given to me when I signed up. Well, I am an original member so I have no freakin clue what my 8 digit code is from so many years ago. I am so frustrated at this point at the inability to get someone to help me!!!! ANSWER THE FREAKIN PHONE!!!!!!!!!!!!! Unable to access my mail due to it no longer being recognized as valid. It has been the same for years. Followed all online directives to no avail. Spent hours and days holding on for a person to pickup at the customer service number. Security questions were set up on 2009. The second question is never asked. I have to have access to my e-mail for I have a great deal of information related to my profession that is crucial. I live in Dubai and have tried repeatedly to contact you as my sent box has not stored any email since the 3rd of July. I have tried calling the time difference is — 10 hrs Can your group please restore my sent items so I have a record of them. Your new system does not answer my question, my personal feelings is your system you had 6 months ago worked perfect. Kindly restore my sent itmes so I do not have to cc every important email to my work address Thanks in advance Rob Elder Your recent change sucks!! Most of the time I select a topic and there is no information or link leading to the information! Comments are gone for the most part! This is SO TYPICAL when a website revamps itself! Why do you ruin what worked? Hate your site now. If you ever fix it, please send me an email. Otherwise, Yahoo does not exist for me! Your email application suck! I have never been so frustrated with anything as much as your new email site. Between things bouncing around all over the page, losing letters, blue covering my words and constantly having to do everything over and over again. Why do you feel the need to constantly change things. Just get used to something and it changes again. STOP ALREADY WITH THE CHANGES!!!!! Your Yahoo customer service system is the worst service I have ever experienced. On your phone line you keep your callers on hold for an extented period then tell them to send an email. Clearly you have no interest in your users. Your Yahoo online help has a number of pages to search though in order to be able to even comment or send an email. And I anticpate that even then it will be ignored or at best responded long after the user has switched to another service. What started this latest rant is your deletion of the access to my bookmarks. Your online service instructed me to reload the yahoo tool bar. I did now there is no entry on the toolbar for bookmarks. When questioned the system repeats the instruction to install the Yahoo tool bar. This is a classic example of an endless loop. Does anyone care at Yahoo? But it appears you are giving me no alternative. I know this makes little if any difference to you but Google here I come and hopefully thr majority of your clients will do the same. I am sick of Yahoo and all this security crap…every single time I go to log into my email, it does not take my password…EVERY SINGLE TIME!!!!! I do not have time for this crap and I am changing to gmail as of today.. I absolutely hate your new email update! Please change it back or at least give us the option to unbind the email strings! I was on the line for a representative for 17 minutes and then I hung up. Why do I use Yahoo when it sucks so bad then? Because Yahoo was my first email server and the email address I provided when creating my account was fake! Common, you guys could do better than that! How about me answering the security questions, etc, and get back my email account?? They are the worst company and email there is on the internet. They violate your privacy, they break consumer laws and refuse to address any issues providing you can even email them. I have been on hold trying to get through to customer service three times this past week including today and only left on hold any where from an hour to two hours still no help. Very frustrated and this is very poor service. I totally forgot my password and yahoo has been sending it to a recovery email address to which I no longer uses. Please assist me in obtaining my password or reset it. I also have a ref that I should use to verify myself. I h ave had the same email address for almost 25 years. I cannot get anyone on the phone for assistance. The CAPTCHED security stuff will not take my submission DESPITE know it is accurate. After 25 years, I will be changing emails. How do i get any help same old same old NO HELP. Can not get into my mail try ed everything can not get help. PLEASE HELP 83 yrs not easy to remember all the names. Try ed the phone number just keeps hanging up after i waited 30 to 45 min. Email problem, no response from Yahoo. Have sent 2nd request. I have no email, no contacts, no folders. I have received several emails informing me from different addresses pretending that they are from Yahoo services,requesting me to update my mail box to get more space through a file which has been attached ,otherwise my account will be locked. Please let me know if I need to perform any action in this respect or how to be sure these emails are from Yahoo Inc. Mohseni I have been having troouble signing in to my yahoo. It keeps saying my password is wrong. I just want to be able to sign in to my yahoo. Ive called every number i was given and i keep being put on hold for 15 minutes and no one answers… ever. Someone help Vague choices on how to complain about a problem. Vague or no choice at all. I think you hope I will get tired and go away. Required fields were answered, you have vague choices on how to complain about a problem. Vague or no choice at all. I think you hope I will get tired and go away. It is becoming more and more difficult, if not impossible for me to view old emails that happen to contain important information.. And correspondence that involves one recipient that I try to forward to another recipient, ends up receiving all emails under that email address, even when I think I have isolated the one that needs to be sent.. Hence, not all info. How do I explain that to HIPAA?? Shall I refer them to you?? It is becoming more and more difficult, if not impossible for me to view old emails that happen to contain important information.. And correspondence that involves one recipient that I try to forward to another recipient, ends up receiving all emails under that email address, even when I think I have isolated the one that needs to be sent.. Hence, not all info. How do I explain that to HIPAA?? Shall I refer them to you??.. Additionally, it is NOT more convenient to have yahoo linked to smartphone.. Especially when I am sitting at my desktop to print documents.. I followed the instructions which included resetting password ect. However since this date I have not been able to access my account. I would like to go back to my old e-mail contact information. I even tried phoning customer service but was put on hold for over 7mins with no response of an operator for assistance. Please send me hard copy instructions to fix this problem. I am getting a little upset with yahoo. I have tried calling the help number and get disconnected. There is no email address to contact for problems. I would like this resolved. I have tried all the online help info to no avail. I have been trying for at least 4 days to acquire some help with our website. Finally I mananged to talk with someone who helped me although I had trouble understanding the gentleman. Now I need to change our old email to the new one so I can reset the passwd. The tech support number I tried did not respond nor could I hear the tech since the connection was so bad. How are should this be?? What possibly could make a company cause such frustration that a customer has to have headache medication at the end of the day. I would so appreciate an email on how to change our email address so I can reset a website passwd. In reading the other comments, I see I am not alone!! If you want to grow as a business, customer service ranks very high! Providing simple and correct information to customers makes them smile and pass along references to other people. Care about your customers and provide simple help. I am totally and completely done with your sorry ass site. I have been with Yahoo for over 10 years and your customer service is worse than Comcast. How is that even possible? You lock my account and tell me I have to call your customer service to rectify it just to be hung up on after 10 minutes every time! I have tried so many time to contact you guys just to get a email back that your email no longer works. So basically you have NO customer service to help customers. Let me make this clear for you Yahoo. Am having lots of problems this week with Yahoo.. Also while waiting I keep getting the WAIT or notice that yahoo is experiencing problems. If this continues or expected to continue advice so that i can find a better browser. Yahoo cannot come up with a way to BLOCK the Spammers from spaming me again! Once I identify them as spam, put them in my spam file, and then hit delete!!! I feel that once I do that they should NOT BE ALLOWED to keep spaming me and you!!! I have better things to do that to keep deleting my Spam folder every day with the same old spam messages…. I have seen less sometimes walking around the mall. I parents think too out of line — do not watch or send the kids to their room for a hour. Most of the women wear some type of body suit. Parents have a choice, use it. I have seen less sometimes walking around the mall. I parents think too out of line — do not watch or send the kids to their room for a hour. Most of the women wear some type of body suit. Parents have a choice, use it. Thanks for a response I am a person who loves change. Always changing everything in my home, office and simple everyday life chores. But what you have done with the Yahoo home page is totally disgusting and I will no longer use it for my home page. I explored it for a long time before coming to this conclusion and find it difficult to read and follow, difficult to find things I like and overall unpleasing to the eye as well. My eyes jump all over the place as does your format. Correcting the problem presented a new challenge. My email was hacked. I had received an email yesterday seemingly from yahoo saying yahoo was holding my emails because I had not updated my account. So when I got this email yesterday, I figured it was Yahoo holding my account hostage again. Spam went out to everyone in my contacts folder. My contacts have been deleted, emails from my inbox have been deleted, my yahoo account is frozen, I am not getting any emails. I have solicited help from yahoo and have been on hold for THREE HOURS. I did fill out 4 different forms on line one for hacking, one for deleted contacts, one for deleted messages, one for frozen account and of course the first thing I did was change my email address. The yahoo site says it can retrieve emails and contacts depending upon how long ago they were deleted but considering I have been on hold for 3 hours I have little faith that Yahoo will get to it in time. I am so frustrated with Yahoo and the situation. I have subscribed to Yahoo Mail for years and the sign in process has become worse almost on a daily basis. I am at the point of abandoning Yahoo for another service. Each time I try to sign in I am told something is wrong. I go through the laborious process of changing my password and am congratulated on doing so but the next time I try to sign in it tells me it is wrong. I go through the whole process again and the same thing happens. I am sick and tired of this. Either get your system working right or I am out of Yahoo forever. Dear Yahoo, please stop sending me notifications to my comments on your news stories. Now i have to wait until i can check my email.. I have been on hold for over and hour to deal with a major security issue regarding my email. I will be converting all of my services to google. When did Yahoo turn convert from a non-biased source for information into a left wing propaganda machine?!? Makes a guy want to change his email address…. Worst customer service on the planet. Tried for 3 days now to call their service center. Yea, been trying for weeks now. These guys are the worst! Question — Why do you even post videos on your articles? Please check your internet connection or try reloading the video. I work front desk at a hotel, there is nothing wrong with our internet or its connection. On top of this frustration your advertisements before each video always work. And i mean ALWAYS. So your telling me that a useless advertisement telling me what car i should buy will work 100% of the time but the main video for the article that im actually interested in wont? What is going on? Especially videos that might hurt the image of a certain company or person or our government. But when it comes to stupid cat videos or mindless movie jargon, oh those work fine. I go to yahoo every day and get my daily dose of news only because i have an email account with you. But for the longest time now you have been nothing but an aggravation, even with your new look which by the way, not so great you cant get a simple video connection up? Hi, I have a problem signing into the aforesaid yahoo account. Hello Yahoo, On September 13, 2014 I placed an order with wwe back issues. I e-mailed them and told them to cancel my order and I asked them for a refund. I received an e-mail from Yahoo asking me to evaluate this company pertaining to my order. I just went on to your website and found this contact information: Contacting Yahoo Customer Service Center Yahoo could be considered the second fiddle to Google in terms of Internet properties and ad integration. While Yahoo is a huge company they are nowhere close to the size of Google and they offer fewer customer service opportunities. With that said, we were able to find customer service contact numbers more quickly on Yahoo than Google because Google and associated Google properties have a tendency to push customers into a peer-guided forum or FAQs section to get lost before offering a phone number as a means of customer service. Is this some kind of a joke??? Is this how you take care of customers at Yahoo? I find it very frustrating when scrolling the home page to repeatedly see the same news info time and again. For instant the Hillary story about the heckler was repeated twice, the story about the Princes of England and much more. Why is the same story line repeated over and over again. It is so unnecessary and takes forever to get to the bottom of the page. I tried to find yahoo customer service for help, but i cannot find it. Therefore i use this forum to voice my comment. I have a problem with my password yahoo email. I tried to settled it on line , but failed. I was asked to contack yahoo customer service massage in computer Please help me to settled and solve this problem. Thank you i tried to find yahoo customerService Centre , but i cannot find it. There for i use this forum to voice my comment. I have a problem with my password ID cannot get I tried to settled it on line but failed. I was told to contack Yahoo Customer Service Centre computer massage. Please help me to solve this problem. Thank you I would like to know when this constantly changing my password is going to stop. You have made me change it 10 times this year. I think it is totally unnecessary and a big pain in my —. Who can anyone remember their password when they change it that much. I have two other accounts I had to change once. Why this account Please stop making me change it all the time. For two nights in a row you clowns have blocked me from my email account with a cluster of advertisements. I have a hard enough time trying to utilize this medium without some smartass computer nerd making life difficult for me. If I want something more than I am already receiving from my email account, I will ask you for assistance. In the meantime, please let an old Vietnam-era veteran use this medium at HIS comfort level, not YOURS! I put the messages that I deemed important into a folder. But this is irrelivant to the changes to the whole website. I need help resetting my password. I do have access in my iPhone to my account, however I need to upgrade my phone but need to reset my password before doing this. I have call 1800-318-0612 for two weeks now but still no answer. Can someone help me please?????? Thanks Your previous email site worked great. I could look at many more emails at one glance and delete as needed. This so-called new email that Yahoo has forced us to use is 100% busier to glance at, more awkward to use and altogether off-putting. I have clicked on every possible link to find customer service email, and still can not find an actual email to ask about why I can not get ads to stop showing up in my email. I have opted out of everything I can think of and still get unwanted ads in my email, can someone please tell me how to get them to stop mi comentario es el siguiente, si estoy un dia o dos dias a mis emails cuando hago el login de Password me lo rechaza no se que esta pasando, pero no le dan un break a una para volver de Nuevo. I would like to know what is happening, I CAN NOT OPEN MY MAIL. I am hoping I will get a response from them this way. Do I need to get and email address from someone else. I have used yahoo mail for several years and it used to work great. But now it is more trouble than it is worth. I keep getting this message when I try to log in. Sorry, the page you requested was not found. Please check the URL for proper spelling and capitalization. Help Central if you need more assistance. Some times it works perfect.. When the viewer has to scroll vertically, it seems as though Yahoo! I hope you go back to the previous scrolling method. Juli Dear administrator, I have been using Yahoo mail for about 20 years. It has never been so bad as it is now. I am wondering if Yahoo is trying to drive the users away? I hope the problems really need immediate attention and make the Yahoo mail usable again. Now it is so junky and barely usable. Yes, 7 year olds can read. I understand the Internet is not regulated, but I feel there should be some judgement used in what is posted other than plain ole money. What is wrong with Yahoo mail lately!?!?! Getting really sick and tired of all the problems loading. This is total BS. And quit changing the news format! Never again will I touch your site or recommend it. I CANT GET IN IT even if my password is correct. I got locked for the due to several attempts in accessing my account using a wrong password. Can I not be asked another security query to verify I am the account user? I have not forgotten my password. I am on business visit in China and locking my account for 12 hours will do me harm. Kuteli Dear Yahoo team, i writing to inform you that since on last week i have not been able to to access my mail. When I want to view a particular news article, that is all I want. Not some bimbo trying to sell something. It has gotten totally out of hand. I am to the point that whenever I am preempted by a commercial, I just turn off the website. I have had my yahoo account since 2000. With the most recent updates…. I can not find a button to reply or to forward an email. Yahoo used to be simple to navigate. I am ready to abandon this account and look for a more stable platform. It was also virtually impossible to find a way to contact Yahoo inside the mail system. My account was hacked and I have not neen able to used it since. They changed my info, gave another email to be contacted at, sent letter requesting money in the thousands from my contacts, etc I have not been able to use it since and Yahoo has not even responsed to me even though I gave them another emaill address to contact me. I have written thru the website but nothing. I called, never received any contact. Tried several suggestions on website. I needed some serious help with my yahoo e mail. The 1 800 numbers were not in service. I searched around the web for help from Yahoo and got zip. It was easier to change to another provider. Lousy help service when I seriously needed help Disgruntled, Fed Up Fouled Up and Far Away From Home I am able to open my email for the past month and every time I enter my pass word they say it is it is block. I try to call with the number you have on your customer service but it is not working. Verona Leronah Gayle that the name I recent up my to I have this email for over 10 years now. Most of these are lies about white people made up from blacks. You have two choices. Keep feeding the public with your racist views, or I get my lawyer to sue you over slander to our race. Mike Brown was a criminal who got what he wanted in life. Lets stop hearing how he was shot by who? He was shot by a cop for fighting a cop. That is not unarmed. Slander our good name we set up for our race again, and I will get this rolling on into a court room. I want to have access to my mail folders, because of this difficulty I will be changing my email address to Google, however, these folders are important to my business and I need them. Any ideas of how to get ahold of yahoo customer service? I want Yahoo completely OFF my internet services, on all my computers. I have tried all the suggestions to get rid of this menace. I was interested in a saver service which is how I ended up with this horrible situation. I have tried and tried to delete all things Yahoo. It does not show up in my programs to delete there. I want a simple way to rid myself of Yahoo NOW. I have had ENOUGH!!! Yahoo provides a customer service number but no one ever answers. I have been trying to access my e-mail. I just got a new computer and have been unable to access the yahoo website. Tried to get help but they are charging me extra to get information. I just paid a thousand dollars for this pos, when does the bleeding stop. I do not know if you are unable to help or not. Well this is great. LOCKED OUT BY MY SECURITY SYSTEM. Good day, i am unable to access my yahoo account from my PC it states that my account might have been hacked and now i need to know how i can prevent it or change my particulars inorder to access my account from a PC. Regards, Shandre Used Yahoo for years. Finally needed to contact them for something. I was completely floored that there is no legitimate, easy way to contact them for even easy questions. I will be dropping yahoo and do everything in my power to get people to dump them due to their unbelievably horrible customer service. They withdrew funds from my bank, and refunded to my PayPal account which I was unaware of. Bank informed me that if Yahoo would write a letter, stating they erred, then the funds would be put back into my account. I am still unable to contact anyone at Yahoo to talk with a live person regarding this issue. If by a small chance that someone is actually reading this, would you be good enough to pass this along so someone can reach me? Or just have them write the letter. This is so very frustrating and I consider it a waste of my valuable time and energy. Yahoo has the worst possible reputation as a news outlet, katie couric or not. Now, you think im going to let you force me to watch a commercial to listen to Kourice make WORLD NEWS interviewing some guy who had the hots for a teen girl? I rate you as the slimiest news outlet on the planet. I hate your new homepage set up. It is really irritating that you people just change things that your clients are used to and like. This new content SUCKS!!! IT STINKS and I hate it. Change it back or give me the option to change it back to the way it was or I will find another service provider to use. You have 3 days. I use the proper password. I follow your instructions endlessly. This is terrible public service. Also very inefficient and incompetent. Perhaps Yahoo needs more efficient staff. The people who are running things now appear to be not capable or qualified to do the job. None if the listed numbers were working so I had to research to find a temporary number that had me on hold for over thirty minutes. I have been a Frontier customer for some time, way before Yahoo This week I am finding a new ISP because of Yahoo. It takes up to 3 minutes to get YAHOO TO RESPOND to Frontier homepage there is ALWAYS a sign pop up across bottom of screen saying YAHOO NOT REPONDING. Same thing happened to my mail so I swited only to Microsoft Express now, I get connect to my mail IMMEDIATELY as I use to get on everything Frontier. I HATE YAHOO, they are unreliable, no creibility and one of the biggest loses I have dealt with in my long cyber life. Get rid of Frontier and you get rid of YAHOO, the worst in tech industry, even reviews show same, a loser with a new CEO trying to save YAHOO, not worth it let it go. I got locked out of my email I have important ones I need to attend to ASAP I finally figure out how to call you and after being on hold for 30 minutes, you hang up on me. This is not worth it After using your web site ever since you have been in business we are leaving for good. Reason is that you continue to promote the gay lifestyle which we do not and will not ever agree with. I am also asking our very large and very diversified family to do the same. If you loose enough members and enough sponsers then maybe you will get this point that 80% of people in this country do not and will not support the gay movement. I am 70 years old. I have been on Yahoo for 15+ years. Why do I now have to change my email every time I try to login? Why can I not send Customer support and email to get my answers or call on the phone? At 70 years old , I am done taking CRAP from people! You got my info, I would really like some answers. Thanks, Jack This is the worst site that one could possibly use to correspond with businesses, organization and friends! They do not send my email forward and they do not allow most of my friends in! Tomorrow, I will file an ACLU violation of my privacy as well as any other charges that I can find and they will stick… For a long time I do not have the spell-checker. Why has been removed. It is very important fixture and should be available all the times. I like to write and it is frustrating when I need the correct spelling and the fixture is gone. Please have the tech. Thank you for your KIND cooperation. The info is incorrect, it was right the last time I checked it but some how it is changed. Is it any wonder that my main email is through another provider? Please somebody contact me. My info on the internet is INCORRECT! I AM TAKING IT, THAT THIS IS THE WAY TO SEND A EMAIL TO YAHOO….. WHERE THE HELL IS THE EMAIL TO YAHOO CUSTOMER SERVICE. THEY send me an email saying that I VIOLATED the TOS….. HOW CAN I KNOW WHAT I DID, IF THEY DONT TELL ME WHAT I DID?????????? HOW RETARDED CAN YOU BE?????? Seriously YAHOO, please can you start just using SOME, or JUST A LITTLE BIT OF COMMON SENSE? I HATE ELLEN DEGENERATE, YOU KEEP POSTING 20 ARTICLES A DAY ABOUT THIS GAY LESBO….. STOP STOP FOR THE LOVE OF GOD STTTOOOOOOOOOPPPP. Please YAHOO, I would like to make a FORMAL COMPLAINT against WHO EVER is posting articles on YAHOO about THE HOMOSEXUAL LIFESTYLE…THIS IS EXTREMELY OFFENSIVE TO ME, and SHOULD NOT BE POSTED, to influence little children or ANYONE that it is okay to be GAY! IS NOT ONLY OFFENSIVE TO ME…. BUT TO GOD TOO. THERE ARE WAY MORE CHRISTIANS AND CATHOLICS THAN HOMOSEXUALS, SO I WOULD THINK YOU WOULD LIKE TO TRY TO MAKE US HAPPY INSTEAD. ALSO, IF YOU ARE GOING TO KEEP POSTING 20 ARTICLES A DAY ABOUT PRO GAY LIFESTYLE, THEN YOU SHOULD CHANGE YOUR NAME TO GAYHOO, INSTEAD OF YAHOO, CUZ THAT IS WHAT EVERYONE IS CALLING YOU. ARE OFFENDING MORE PEOPLE THAN ME. After a full day wondering why I could not access Yahoo Mail. Have they been hidden or just taken away? I called customer service today because my yahoo account had been hacked and someone changed the phone number and username. When I got CS on the phone they asked for my phone number and had an unknown number call me back. This I thought was off but I cooperated to see if we could fix the issue. The representative asked me 2 questions in order to verify my account then asked me to allow him access to my desktop. He explained this is very bad and I needed to be transferred to someone else in the company who would clean up my computer. I said there is no way I can afford that right now. I continued to explain that I do not have the money to spend on this. It seemed very unprofessional and shady the way he was bargaining with me to get payment information. I ended the conversation by saying I will follow up on monday if I can do it and hung up the phone. If anyone has advice it would be appreciated! To whom it concerns, I used to have email address with you guys but I cancelled it due to the fact I could not get my emails like I should. The reason I am writing you is because someone is sending out spam email to my friends and family under my name and I do not appreciate that. If not investigated I will take it to another level. I quit Yahoo mail because I was hacked several times. Also there will be a post and when you click on it the only thing you get is a picture of that person or place no actual story. Then my favorite part is when trying to load an actual story and it takes forever… Then some how you accidentally click on an ad and it loads faster than any yahoo news story. You who provide my e-mail service seem to have entered into a kind of compulsive tinkering with the servide you provide. I spend increasing time, refusing over and again to adopt some new feature you are pushing. Is there anything I can do to help you? I have always had excellent support from Yahoo which is why this comment is difficult for me. This might not be the right venue for this comment but here it is. This movie was about a true American warrior who fought to save American lives of which he was very successful. Given that he had over 150 confirmed kills not to mention the ones he engaged doing dynamic entries, a job that he should not be doing but he did, again, to save American lives. The hell with those who think otherwise! Hello,I m not able to open my account from Bangkok. I have no cellphone with me and can t get any mail. I installate some personal questions. Is it possible to open the account with this questions? Maybe you can do this, cause I need a lot of informations from the mail and the system always asks for a cell phone or a mail. Greetings Harald I think Yahoo is entering senility. It keeps thinking up new barriers to my reaching my e-mail. It keeps telling me these are all for my own good. I advise anyone at the start of their activities in e-mail to avoid Yahoo. I think Yahoo is entering senility. It keeps thinking up new barriers to my reaching my e-mail. It keeps telling me these are all for my own good. I advise anyone at the start of their activities in e-mail to avoid Yahoo. Dear customer service I need to change my password I got locked out. WHEN I tried to explain to you FORIGN rep that I need to get the cell phone number changed he did not understand what I was trying to tell him and hung up on me. Is it really that hard to understand that I need the cell phone number changed so that I can reset my password? Really…I did not appreciate the hang up….. I need some help and help. I need to get access to my email account! I need some help and help. I need to get access to my email account! I always use this account. I forget my skype password, I push for mail. But there I showed my former mail in yahoo. Please help me activate this account ezonsau. Have a nice night here is 12:34 day. You will never find it! They should have a direct line on the front web page to route customer calls to a person! Google might seem better right now! Look at the post… Everyone seems to have the same complaint. I had to contact billing. Then they sent me to customer service. They will help you out. We cant give that out! ANYWAY, GOT INTO MY ACCOUNT!!! The best thing to do is find a person to talk to and express your issues. The young man i talked to was vary low key. He knew i was vary angry and took the time to help me out. Even after entering i entered the wrong code he gave me three times! After expressing my thoughts, i told him, Thank You! They are just people too! When will yo realize without adequate customer service you will deny growth?! Followed by this suggestion: can you please remove the default setting a usually annoying video will play when I rather read the article? Yahoo alerted me and in the process to secure my account according to yahoo instruction, l cannot access my account till date. Every answers to the security questions asked me yahoo did not accept as correct. Yahoo serve me now it is URGENT. You have not helped me recover my account. You have not helped me at all! I have emails I need to see. I went on the Yahoo. Then I go to your customer care site and you want money to help me. Not like you care! I really like Yahoo, however their customer service needs desperate need of learning customer service. Remember that not all of your customers are computer knowledgeable as your staff. Make your program more USER-FRIENDLY! I try almost all the time to delete all unwanted mail. Spam or solictitor communications block. Once Blocked it should remain locked. I guess my most unhappiness comes like now when my password no longer works or my I. D needs to be changed. If this continues I will change who I operate my computer. Remember most elderly used a pencil if we were lucky enough to have a pencil when where young. If you have a way to re-estabish Like the one right above, I live overseas, and have a different phone now than when opened my yahoo account. Could you help me recover my email, please? I have used Yahoo as my main page for several years, but I have recently changed for I am weary of the pro-liberal agenda via your stories.


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I advise anyone at the start of their activities in e-mail to avoid Yahoo. I lived in a place where the entire set up crashed and ws unavailable for elements at a time. You have 3 days. The addition of the advertisement sponsor label is bad enough, but the removal of the selection of recipients to receive my emails is just terrible. Incoming mail is now being routed to the TRash folder without my knowledge. Con, I may need to find another resource.